Billing and Insurance Questions

We’ve got you covered

Citizens Baptist Medical Center has dedicated staff available to address your questions about medical bills and insurance coverage. We accept a variety of insurance plans and can help patients navigate payment options.

Online Bill Pay

Pay your bill online here

Financing Options

We understand managing healthcare costs can be stressful. Our patient access representatives are dedicated to address your questions and help you make financial arrangements.

We provide estimated out-of-pocket prices for procedures and can help you make payment arrangements that fit your budget. For those without insurance coverage, we can help you obtain discount pricing similar to what insurance providers might pay. We can also help uninsured patients apply for financial assistance programs.

Additionally, financing options through our loan program are available for those patients who are interested. In order to receive more information about the loan program, please contact: (256) 761-450

We encourage patients to verify eligibility for Medicare or Medicaid to reduce out-of-pocket costs.

If you have questions about your bill, insurance coverage, or would like to receive a free copy of the FAP and FAP application by mail, please contact our billing specialists as one of the numbers below:

(256) 362-8111

Download the Brookwood Baptist Health Financial Assistance Policy

Download the Financial Assistance Application

FAP Plain Language Summary

Click here for Citizens' FAP Plain Language Summary