Your Visit

Preparing for your visit

Preparing ahead of time for a hospital visit can make a big difference in your experience. Knowing what to expect creates a better sense of security and reassurance, and that means you can focus on providing support for your loved one.

General guidelines for visitors:

COVID-19 Updates, Information and Visiting Restrictions

  • Visits should remain short to allow patients to rest and recover
  • Visitors should maintain a quiet environment
  • No visitors will be allowed in the room while treatment, doctor, or nursing care is in progress. Visitors may be asked to step outside the room.
  • For their own health protection, visitors must observe isolation precautions when necessary
  • People with colds, sore throats, or any contagious diseases should not visit patients
  • For the health and safety of patients and visitors, please wash your hands before arriving at the hospital and again after you leave.
  • Smoking is prohibited on each Brookwood Baptist campus.

Condition Reports

Personal information about a patient’s diagnosis and treatment must come from the physician. This information is only available to immediate family members as designated by the patient.

Patient Discharge Policy

Hospitals do not provide transportation for patients after release from surgery or other procedures. Patients and family members should arrange for travel home following a procedure. Patients will not be able to drive themselves home following surgery.


Parking is available 24 hours a day, seven days a week. Patients and visitors are cautioned not to park in reserved or designated areas. Parking charges are for the use of the space only. Neither the parking service company nor Citizens Baptist Medical Center assumes responsibility for loss through fire, theft, collision, or other damage to your vehicle or its contents. Please lock your car.